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CHANGE/CANCEL YOUR RESERVATION

Complete the form below to request changes to your existing reservation. Please allow 48 hours for processing. Please contact our reservation office at (530)554-4664 for last minute changes or changes requested within 48 hours of scheduled experience.

  • Reservation Information

  • MM slash DD slash YYYY

  • Requested Changes

  • Note: Clearly Tahoe Company Policies apply. Reservation changes are not guaranteed and subject to availability. Policies, deadlines and fees may apply.
  • Please provide details of your requested change.

  • Reservation Changes

    Reservation Changes may be possible but are not guaranteed. Reservation Changes must be requested by completing our online Reservation Change/Cancellation Form no less than 48-hours prior to the check-in time for scheduled activity. Upon approval, any additional fees resulting from Reservation Change will be automatically charged to the method of payment on file unless otherwise noted. A $20.00 Cancellation Fee shall apply to any cancelled guests. Any remaining amount will be refunded to the method of payment or gift card as per our Refund Policy. Guest is responsible for original reservation if Reservation Change request is not approved.

  • Cancellation Policy

    Cancellations and Reservation Changes must be made by completing an online Reservation Change/Cancellation form on our website no less than one 1-week prior to the day of scheduled activity to receive a cash refund. Reservation Change/Cancellation Form is available on our website at www.clearlytahoe.com/reservation-change-form.

  • Refund Policy

    Cancellations made more than one 1-week before the day of scheduled activity will be eligible for a full cash refund less a $20.00 Cancellation Fee per guest. Cancellations made within one week of scheduled activity will be non-refundable. CASH REFUNDS: Cash refunds will be automatically issued to the method of payment on file. Refund cannot be issued to any other card. Cancellations made less than one 1-week prior to the start of scheduled activity will not be applicable for any cash refund. CREDIT REFUNDS: Cancellations and Reservation Changes made within 1-week but more than 48-hour prior to the start time of scheduled activity may be eligible for a refund credit less applicable fees. Limitations apply to credit terms. NO CREDIT OR CASH REFUND WILL BE APPLIED TO CANCELLATIONS OR RESERVATION CHANGES MADE WITHIN 48 HOURS OF SCHEDULE ACTIVITY.

  • Booking Errors

    Guests may be exempt from Cancellation Fees if Cancellation is made within Booking Error window. Reservations made more than 48-hours prior to scheduled activity have a 24-hour booking error window from the time of initial reservation. Reservations made within 48-hours but more than 1-day before scheduled activity shall have a 1-hour booking error window from the time of initial reservation. Same-day reservations are excluded from booking error policies and shall have no Booking Error window. Cancellations must be made by completing our online Reservation Change/Cancellation form within defined Booking Error window. Cancellations may take up to 48-hours for processing.
  • In the event this Reservation Change/Cancellation Request can not be approved. I would like Clearly Tahoe representatives to proceed with;
  • I understand and have reviewed the Clearly Tahoe Policies. I hereby authorize any changes to be made to my reservation. I understand that once this request has been submitted it can not be undone.
  • This field is for validation purposes and should be left unchanged.