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Reservation Change/Cancellation Form

Complete the form below to request changes to your existing reservation. Please allow 48 hours for processing. Please contact our reservation office at (530)554-4664 for last minute changes or changes requested within 48 hours of scheduled experience.

  • Reservation Information

  • Requested Changes

  • Note: Clearly Tahoe Company Policies apply. Reservation changes are not guaranteed and subject to availability. Policies, deadlines and fees may apply.
  • Please provide details of your requested change.

  • Reservation Changes

    Changes made to a current reservation day, date time or activity will result in a $20.00 Reservation Change Fee per request. Reservation Changes may be possible but are not guaranteed. Reservation Changes must be requested by completing our online Reservation Change/Cancellation Form no less than 48-hours prior to the check-in time for scheduled activity. Upon approval, any additional fees resulting from Reservation Change will be automatically charged to the method of payment on file unless otherwise noted. Cancellation Fee shall apply to any cancelled guests as per Cancellation Policy. Any remaining amount will be refunded as per our Refund Policy. Guest is responsible for original reservation if Reservation Change request is not approved.

  • Cancellation Policy

    CANCELLATION POLICY: Cancellations can be made up until 14 days prior to the check in time for the scheduled activity for a 100% refund to the method of payment on file. Cancellations made within 14 days but up to 48-hours prior to the check-in time for scheduled activity will result in a 50% Cancellation Fee plus booking fees. Cancellations made within 48 hours of scheduled check in are non-refundable. Full cancellations can be made via the cancel booking link in confirmation email. For customer assistance with cancellations, or for partial cancellations, please complete our Reservation/Change Cancellation form on our website. Reservation Change/Cancellation Form is available on our website at www.clearlytahoe.com.

  • Refund Policy

    REFUND POLICY: Cancellations made up until 14 days prior to the check in time for the scheduled activity will be eligible for a 100% refund to the method of payment on file. Cancellations made within 14 days but up to 48-hours prior to the check-in time for scheduled activity will be eligible for a 50% refund minus booking fees. NO REFUND WILL BE APPLIED TO CANCELLATIONS OR RESERVATION CHANGES MADE WITHIN 48-HOURS OF SCHEDULED CHECK-IN TIME. Refunds may only be issued to the original method of payment on file or to a Clearly Tahoe gift card for the same activity. Once a refund has been issued it is not possible to change the method of refund.

  • Booking Errors

    Guests may be exempt from Cancellation Fees if Cancellation is made within Booking Error window. For Advance Reservations (Booked More than 48 hours in Advance): Reservations made more than 48-hours prior to scheduled activity have a 24-hour booking error window from the time of initial reservation. For Last Minute Reservations (Booked 24-48 hours in Advance): Reservations made within 48-hours but more than 24-hours before scheduled activity shall have a 1-hour booking error window from the time of initial reservation. Same Day Reservations (Booked within 24 hours of Activity Start): Same-day reservations are excluded from booking error policies and shall have no Booking Error window. Cancellation Requests as a result of Booking Error must be made by completing our online Reservation Change/Cancellation form within defined Booking Error window. Cancellations may take up to 48-hours for processing.
  • In the event this Reservation Change/Cancellation Request can not be approved. I would like Clearly Tahoe representatives to proceed with;
  • I understand and have reviewed the Clearly Tahoe Policies. I hereby authorize any changes to be made to my reservation. I understand that once this request has been submitted it can not be undone.
  • This field is for validation purposes and should be left unchanged.